Warranty Policy

Aimrite International Pty Ltd warrants Aimrite spearguns manufactured by Aimrite International Pty Ltd against defects in materials and workmanship that affect the satisfactory operation of the product.

Aimrite warrants the reliable function of any Aimrite railgun assembled at the Aimrite International factory for the lifetime of the railgun.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This manufacturer's warranty is provided in addition to, and does not limit or replace, any rights or remedies you may have under the Australian Consumer Law.

Warranty Coverage

Aimrite's liability under this manufacturer's warranty is limited to the repair or replacement of parts determined by our staff to be defective. Under no circumstances will Aimrite's liability under this warranty exceed the original purchase price of the railgun.

The decision to repair or replace a warranted railgun rests solely with Aimrite and will be made to ensure the customer receives a properly functioning product of equal or lesser value.

Aimrite accepts no liability for any incidental or consequential loss or damage, except where such liability cannot be excluded under applicable law.

Safety Assist

Aimrite railguns incorporate a unique feature known as the Safety Assist. This device is designed to help reduce the risk of injury in the event of an accidental discharge while in the water and must not be removed.

Removal of the Safety Assist may damage the trigger spring and will void warranty coverage for any resulting damage.

Exclusions

This manufacturer's warranty does not cover normal wear and tear or consumable items, including:

Rubber bands
Shafts
Rigging
Protective coatings and finishes

This warranty does not apply where the railgun has been:

Abused or misused
Mishandled
Altered or modified

Shipping costs to and from Aimrite are the responsibility of the owner unless otherwise agreed.

Proof of purchase is required for all warranty claims.

Products purchased new or second-hand through eBay, Facebook Marketplace, private sales, or unauthorised dealers or sellers will be assessed on a case-by-case basis and may not be covered under this manufacturer's warranty. Please refer to our Dealers page for a current list of authorised Aimrite dealers.

Making a Warranty Claim

To discuss a warranty claim, please email support@aimrite.com.au in the first instance, including a description of the issue and photographs where possible.

For urgent enquiries, you may contact our workshop on +61 476 614 255.

If your warranty claim requires the product to be returned, we will advise you of the next steps. Where appropriate, Aimrite can arrange a courier to collect your speargun. Alternatively, you may return the product using your preferred carrier.

If returning your product yourself, please send it to:

Aimrite International Pty Ltd
17/4–16 Tingira Street
Portsmith QLD 4870
Australia

We strongly recommend using a traceable shipping service, such as registered post or a courier with tracking, as Aimrite cannot accept responsibility for products lost or damaged during transit.